Teal Tracker and teal college
Compliance Technology
“The platform is easy to navigate around, very user friendly with great functionality. Kara is very helpful and easily contactable when help is needed or there are any queries.”
Full Service ABS Law Firm
TEAL TRACKER AND TEAL COLLEGE
COMPLIANCE TECHNOLOGY
Managing records, making sure you know where everything is, and recording everything, takes up a hugely disproportionate amount of time. We understand this, which is why we created Teal Tracker.
Teal Tracker is a technology platform that makes the compliance process much simpler. It does a lot of the heavy lifting, removing the need to carry out many administrative tasks and freeing-up a considerable amount of time.
The Teal Tracker has three components: Tracker, Library and College.
Tracker
What does the Tracker do?
Teal Tracker provides law firms and compliance officers with a compliance management portal that works, saves time, builds confidence and provides valuable data to keep making improvements.
A single, centralised portal designed to help firms manage legal compliance, AML and data protection responsibilities in a consistent and efficient way, Teal Tracker brings together key compliance activity into one secure system.
From incident management, compliance registers and financial crime to file reviews, learning and development, policy management and management reporting, Teal Tracker provides the tools needed to support ongoing compliance, streamline processes and maintain clear accountability across teams.
Teal Tracker includes:
Incident Management
(including Complaints, Claims, Compliance Breaches, Data Breaches, Accounts Rules Breaches and Suspicious Circumstances)
Report incidents using a simple, easy-to-follow “What’s Happened” form, with guidance to help staff provide all necessary information.
Investigate incidents using a structured approach that ensures all relevant details are captured consistently.
Record details such as notes, evidence and supporting documents in one central location for easy reference and auditability.
Resolve incidents using the action log, allowing tasks to be assigned to other users without providing access to the full incident record.
Analyse root causes to identify trends, recurring risks and areas requiring attention, helping inform priorities and budget decisions.
Compliance Registers
Including Own Conflicts, Undertakings, Residual Balances, and Equipment
Third Party Relationships
Including Referrers and Referrals Registers
Financial Crime
Including Gifts & Hospitality Register and High Risk & Politically Exposed Register
File Reviews
The File Review feature provides a comprehensive, structured approach to monitoring the quality and compliance of work across the firm. It brings together standardised review types, automated scheduling, and integrated corrective action management to ensure consistent oversight and accountability.
File Review Types – The system offers a variety of built-in File Review Types such as Regulatory, Technical, AML, CQS and Lexcel, and COFA. Firms can also create their own custom review question sets, enabling reviews to be aligned with specific internal policies, risk profiles, and compliance requirements.
File Review Plans – File Review Plans automate the scheduling and allocation of file reviews across users and departments. Reviews can be generated based on defined criteria such as frequency, review type, and reviewer assignment.
Corrective Action – The Corrective Action feature ensures that any issues identified during a file review are formally recorded, tracked, and resolved. It provides a structured workflow for assigning actions, monitoring progress, and verifying completion.
Learning and Development
Training Needs Analysis
The Training Needs Analysis uses the SRA Competency Questionnaire to assess an individual’s skills, knowledge, and development needs against regulatory and role-specific expectations.
Learning and Development Plan
The Learning and Development Plan enables structured goal setting and development tracking for each user, based on the outcomes of the Training Needs Analysis. It also allows objectives to be created with clear learning activities and progress monitoring.
Learning and Development Record
The Learning and Development Record provides a centralised, auditable record of all training and development activity completed by users across the organisation.
Management Reports
Management Reports provide a clear, high-level overview of key trends and patterns across departments, helping management quickly understand performance, activity, and risk areas within the business. Designed for use in meetings and ongoing oversight, the reports present data in a simple, visual format using charts and summaries. This enables users to quickly identify themes, monitor changes over time, and support informed discussion and decision-making without needing to interrogate detailed datasets.
One central place. Clearer compliance.
Teal Tracker brings compliance activity into one secure, centralised platform, reducing reliance on spreadsheets, manual tracking and email chasing. With automated notifications and reminders, consistent and accessible information, and clear management reporting, firms can reduce duplication and version control issues, monitor key risks and trends, and make informed decisions based on consolidated compliance data.
Library
What does the Library do?
The Library provides a centralised hub for both Teal-provided compliance resources and a firm’s own internal documentation. It ensures users have easy access to up-to-date templates, policies, and supporting materials in one controlled environment. The Library is designed to promote consistency, reduce duplication, and ensure that all users are working from approved and current documentation.
Internal Library
The Internal Library allows firms to securely upload, manage, and control their own policies and internal documents. It provides a structured environment to ensure documentation is properly versioned, consistently distributed, and acknowledged by users. This ensures that staff always have access to the most up-to-date and approved versions of key documents, supporting both operational consistency and regulatory compliance.
Teal Library (Precedent Bank)
The Teal Library provides a curated precedent bank of compliance resources, including templates, guidelines, and checklists. These materials are designed to support best practice and regulatory compliance, giving firms a reliable foundation to build or enhance their internal processes.
College
What does Teal College offer?
Teal College makes compliance training straightforward, practical and engaging.
With the Course Manager dashboard and the Learning and Development Record, management have a clear overview of their team’s learning, making it easy to enrol staff, approve enrolment requests and monitor progress by user, department or course.
With a Teal College subscription, you’ll have access to:
Training for everyone
A wide range of compliance training courses for all staff alongside specialist courses for those with specific compliance responsibilities.
Areas include:
- Anti-Money Laundering
- Regulatory
- Data Protection
- Compliance Officer Training Programme
Each course takes learners through a clear process: download a handout, watch the training, test their knowledge with a multiple-choice quiz, review their results and explanations, and complete the course. Once successfully completed, learners can download a certificate, and their Learning & Development Record is updated automatically.
Learning & Development tools
Our Learning & Development feature helps you manage and evidence your organisation’s development activity including:
Training Needs Analysis
Learning & Development Plans
Learning & Development Records
Your own Internal Library
A dedicated space to store and organise your organisation’s policies, procedures and important documents, making them easily accessible to your team.
The Teal Library
A growing bank of practical compliance resources to support you in your role, including templates, guidelines, checklists and other useful precedent materials.
All in one subscription. One place to support your people, manage learning and make compliance a little less daunting.
Subscriptions
Choose the Subscriptions that works for your organisation:
Teal Tracker, including Library
Teal College, including Library
Combine Teal Tracker and Teal College, with Library included.
Subscriptions are a minimum of 2 years.
Download our Brochures
Want to read more about Teal Tracker and Teal College? Download out brochures.
our
services
SORTED Programme
This programme will enable you to spot the gaps in your compliance and fix them quickly.
Training & Education
We make our compliance training courses as practical and enjoyable as possible.
Legal Compliance Audit
Our audit answers those compliance questions that you’ve been struggling with.
Policy Review & Writing
We love reading policies and procedures, but we know not everyone does.
Website
Audit
Is your website compliant with the SRA Transparency Rules? Our website audit will help.
Teal
Tracker
Our technology solution for your compliance needs. Keeping you and your clients safe.