Mindful policies

"Failure to close the photocopier lid is a disciplinary offence." "No more than 1 person in the kitchen at any one time." "The toilet roll is kept in the managing partners office and must be returned after use."This morning I was looking at a post on LinkedIn which generated a…

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What are you selling?

Last month I was talking to my cousin, she sells very expensive facial products. I said, “what are you selling?” She said “skincare products”, I said “no, what are you really selling?” She said “youthful looking skin”, I said “no, what does youthful looking skin give you?” Confidence.I was volunteering…

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Ten point plan for IDD compliance

This blog may appeal to those of you who like me are a little lost when someone talks to you about the Insurance Distribution Directive. Let’s start from the basics, The Insurance Distribution Directive (IDD) is a new European directive that has replaced the Insurance Mediation Directive (IMD). It applies…

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