Continuing our series of blogs looking at some of the many queries received from our clients through our Ask Teal service, this blog considers the Solicitor’s Regulatory Authority (SRA)’s likely approach during this period.Question: Will the SRA be more lenient with us if we are non-compliant during this period?As at…

In our next blog looking at some of the many queries received from our clients through our Ask Teal service, we consider how to deal with client money received in the post during a lockdown period. Question: How do we deal with depositing cheques received in the post during this…

We’ve received lots of queries from our clients through our Ask Teal Service.In this blog we look at how to deal with post coming into and out of the business (we can’t say “office”, as this is not now necessarily the case). Question: What do I do about post coming…

When the new and more stringent rules on data protection came through in the form of GDPR, one of the most common gripes among firms was the amount of time it was going to soak up in a world that was already busy enough keeping a firm running profitably.The gripe…

So you discover that a member of your staff who is now working from home – or a client, or a contractor who serviced the printers or mended a leaking loo, or the postman, or a courier who has had cause to come to the office – has tested positive…

Effective supervision has always been important from a risk management perspective but never more so than now, with many staff working remotely, some for the first time and having to grapple with new technology and processes.As it is a requirement of the SRA Code of Conduct for firms to have…

One of our most popular questions since the outbreak of the coronavirus has been “what can we do if we can’t get certified client identification documents?”. This is a bit of a tricky one to explain so, firstly, let’s go back to basics and remember what it is we are…